使い方サポート

Information delivery according to customer's interests and functions to solve problems (initial setting support / operation method support / diagnosis with smartphone / inquiry function) are also available!
* Only customers who have an au contract or UQ mobile contract and have an auID can use the app (customers with a povo contract cannot use it).

～Main ​​functions～

1. Carefully selected information delivery
・AI learns your interests and interests and picks up useful information that is perfect for you

2. Inquiry function / Inquiry reservation function
・ Inquiry function by phone or message and reservation function for telephone inquiries

3. Smartphone diagnostic function
・Easy diagnosis of smartphone symptoms and malfunctions, etc., and guidance on solutions in an easy-to-understand manner

Four. Network speed check function
・Is the communication speed slow? By measuring the speed of the network when you think, you can check the usage environment and advice for speed improvement.

Five. Operation method support
・Easy-to-understand guidance on how to use smartphones and tablets, as well as apps that interest you, and how to connect and operate devices that connect to smartphones and tablets, such as TVs and audio equipment.

6. Initial setup support
・Professional advisors help with initial settings and data migration when purchasing smartphones and tablets