DingDong VNPost

OVERVIEW ABOUT DINGDONG
- What is DingDong?
DingDong application is an application developed to serve the collection staff / postman (collectively referred to as the Postal Service) of Vietnam Post Corporation (Vietnam Post) to use when collecting / delivering goods. .
Each postman will be given an account by Vietnam Post to log in to the application. The application automatically synchronizes the collection / delivery requests from the PackNsend system so that the Postman can collect / deliver goods and update the collection / delivery results, debating the debt on PayPost's collection system. VietNam Post.
- What can the postman do with DingDong?
• See all orders assigned to collect or deliver goods
• Control orders accurately in real time
• Control delivery routes, delivery status to End Customers
• Contact customers during the collection / delivery process
• Update order status, route, order location
- Key features of DingDong:
• Convenient order tracking: Orders will be clearly and accurately displayed on the system. The postman can find out the quantity and status of the order every day, the amount COD needs to collect.
• Taking pictures of orders, customers signing orders: The updated postman who completes collection / delivery will have the feature of taking photos of orders, customers signing orders to help confirm the accuracy of the order status.
• Integrating call center system customer contact: Integrating with the system PBX, allowing calls to customers quickly and conveniently right on the order screen.
• Support for offline delivery: Support postman to update order information after delivery in case of no Internet connection.
• Friendly interface, easy to use: The interface is designed delicate, smart integrated makes use simple and easy.
• Accurate reporting statistics: Statistical system, accurate reporting in real time and details of each order.