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4.2/5 - 2.100 votes

ID: com.zoho.support

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The description of Zoho Desk


Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business, and doesn't cost a fortune. Zoho Desk comes from Zoho, the operating system for business.

Key features :

- Work Modes organize your tickets based on due time or customer type, so you know which ticket needs you first.

- Zoho Desk brings in customer information from Zoho CRM, so you can put a face to each ticket.

- Tickets are displayed as conversations, so agents can stay updated on ticket activity.

- With the all-new Team Feed, you can tag your team members on tickets, and collaborate to close tickets faster.

- The Notification Centre brings you updates on your tickets, so you stay on top of things wherever you are.

- Perform frequent ticket actions like edit, close and move with quick swipes.

- Create, view, edit and delete tickets from any department.

- Add and update comments and ticket fields.

- Receive push notifications on ticket updates, comments and @mentions.

- Re-assign tickets to other team members and pick up unassigned tickets.

- Move tickets to other departments.

- Receive and view attachments on tickets.

- Save responses as drafts, access, edit and send them later.
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  • Category

    Business
  • Get it on:

    Go Google Play com.zoho.support
  • Requirements:

    Android Varies with device+

Zoho Desk Varies with device APK for Android Varies with device+

Version Varies with device for Android Varies with device+
Update on 2023-02-11
Installs 100.000++
File size 13.293.338 bytes
Permissions view permissions
What's new • Now you can share tickets while performing a blueprint transition.

Versions history:

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