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ID: de.zalando.mobile

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    Varies with device

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The description of Zalando – online fashion store


Shop the latest trends and get inspiration on the go, anytime. Be the first to find out about sales and special offers - as they happen!

We are Europe’s biggest online retailer - explore clothing, shoes, accessories, sportswear and much more. Our selection of fashion ranges from popular brands to sought-after designer labels. This combined with free returns makes Zalando a one-stop, convenient shopping experience.

••• Style that’s as unique as you •••
- Explore more sustainable fashion options
- Follow fashion experts to see how they style their outfits
- Follow brands to see more from them first, including new items and collections

••• Get inspired and never miss a trend •••
- Stay up to date with news and trends from fashion experts and brands
- Discover collections and lines from a wide range of designer brands
- Stay up to date with sales, discounts, promotions and discount codes

••• Fashion pieces for every style •••
- Wide range of affordable and designer fashion: trendy dresses, t-shirts, shirts, skirts, jackets, jeans and much more for all occasions
- Selection of the latest shoes from popular brands: sandals, heels, boots, casual shoes, sneakers and many more for women, men and kids
- Fashion accessories for every style: handbags, backpacks, jewelry, hats, scarves, watches, smartwatches, textile masks and more

••• Simple and safe shopping •••
- Free returns so you can try your look on at home first
- A variety of choices and easy ways to pay

••• We love hearing from you •••
- Stay in touch and connect with us on Facebook: facebook.com/zalando
- Show us your unique style on Instagram: instagram.com/zalando
- Get inspired by our must-have collections and trending pieces on Pinterest: pinterest.com/ZalandoUK

Let us know what you think about the App by leaving a review or writing to us at [email protected]

App permissions
- Identity: Necessary to send you personalized notifications for vouchers, sale alerts and much more.
- Photos/Media/Files: Necessary to load product images faster. Zalando will not have access to your private photos or data.
- Camera: Necessary to use the photo search and barcode scanner functionalities.

You may not use or make any purchases via the Zalando FashionStore App (the “App”) outside of the countries in which Zalando operates and which are presented as choices for you on the App (such countries, the “Permitted Areas”). To make a purchase on the App, you must be physically located within a Permitted Area and provide a delivery address or pickup address and billing address within a Permitted Area. Further, even if you place an order for delivery or pickup in your area, you are prohibited from changing the delivery or pickup address, as well as your billing address, to an address outside of a Permitted Area. By using the App, you expressly agree that no sales via the App are permitted outside of the Permitted Areas and that you will not use or attempt to use the App to make any purchases outside of the Permitted Areas.

ZALANDO MAKES NO REPRESENTATIONS OR WARRANTIES, AND EXPRESSLY DISCLAIMS ALL REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, THAT THE APP IS APPROPRIATE OR AVAILABLE FOR USE IN OTHER LOCATIONS OUTSIDE OF THE PERMITTED AREAS. Those who access or use the App from other jurisdictions do so at their own volition and are entirely responsible for compliance with all applicable local laws and regulations. Unless otherwise explicitly stated, all materials found on the App are solely directed to individuals located in the Permitted Areas.

By using the App, you agree and consent to have your personal data collected, used, transferred to and processed in accordance with the laws of the Permitted Area and our Privacy Notice. If you do not agree to the collection of your data in accordance with the laws of the Permitted Area and our Privacy Notice, you must stop using the App immediately.
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  • Category

    Shopping
  • Get it on:

    Go Google Play de.zalando.mobile
  • Requirements:

    Android Varies with device+

Zalando – online fashion store Varies with device APK for Android Varies with device+

Version Varies with device for Android Varies with device+
Update on 2023-03-21
Installs 50.000.000++
File size 26.193.844 bytes
Permissions view permissions
What's new We've been busy ironing out some creases. Keep the app up-to-date for all the latest fixes and features.
- Happy shopping,
Zalando

FAQs

  • As others have said, Zalando is a major player in Germany (and probably holds the biggest slice of the online shoe market there). They are super quick and reliable, really great service and I've bought from them lots of times.
  • All products sold on our website are genuine. We only trade with reputable manufacturers who provide the highest quality of products. We do not sell fake, counterfeit, or replica goods.
  • The success of the Zalando stems from the fact that the retailer entered the market with the emphasis on maintaining or improving customer loyalty, especially providing unique online purchase experience by pinpointing the tastes and preferences, and then presenting products that meet those needs through unique and ...
  • You can either:
    • Drop off a parcel at your nearest Hermes ParcelShop.
    • Find a Locker to drop off your parcel 24/7 (fits parcels up to the following dimensions: 66cm x 41cm x 38cm)
    • Schedule a (contactless) pickup for your parcel - click on return items below.
  • If you're not happy with your purchase, you can send any unworn* item back to us FREE of charge within 100 days of the delivery date. For more information on how to return your order, please go here.
  • 1. Log into your customer account
    Log into your account, go to ‘Return Item’, click on ‘Return your products now’ and select the items you wish to return. At this stage you can schedule a home pick-up or choose your nearest Parcel Shop.
    2. Pack the box
    Simply stick the return label that you received with your order to the top of the parcel, making sure to cover the delivery label.
    3. Return it
    Head to your nearest Parcel Shop or simply wait at home for the courier to come and collect it at the prearranged time you have chosen.
    4. Refund
    Once we have received your returned items, your refund will be processed immediately. As a rule it takes up to 48 hours to appear on your card statement. In extremely rare cases it can take up to 14 days. If you paid by debit or credit card, the money will be refunded to the bank account linked with the card. If you used PayPal, your refund will appear on your PayPal account.
  • If you're not satisfied with your purchase, you can return unused items to us within 100 days. Make sure not to remove any labels or stain any items. For beauty products, it's important that any seals remain intact, and that the item has not been used.
  • Zalando SE is a German multi national E-commerce company based in Berlin, Germany. The company follows a platform approach, offering fashion and lifestyle products to customers in 17 European markets.

    • Log into your customer account. Log into your account, go to 'Return Item', click on 'Return your products now' and select the items you wish to return. 
    • Pack the box. Stick the return label that you received with your order to the top of the parcel, making sure to cover the delivery label. 
    • Refund.
  • If you can't print the label at the moment, you'll find it in the Your returns section for later on. If you don't have access to a printer, you can request to have a return label sent to you by post at this stage by selecting this option instead of print. Remember this can take up to 7 days.
  • Alternatively, you can use the gift voucher during your purchase. Simply enter your voucher code in the checkout before finishing the order and click 'Redeem' .
  • You can! Zalando shipping partners DHL, Hermes, DPD and DHL Express will send you an e-mail confirmation for your parcel. You can use this to set your desired delivery location, such as a parcel shop, or change the delivery day.
  • Once you have browsed and decided on the item(s) you wish to purchase, place them in the shopping bag by selecting the correct size and clicking on Add to bag. Click the shopping bag at the top right of your screen to continue your purchase. 2. In your bag you will find an overview of all the items you have added.
  • How to use Zalando Promotional Codes
    • Refresh your wardrobe with Zalando. Log on to the Zalando website and check out everything on offer for women, men and kids. ...
    • Track down your items. ...
    • Register some details with Zalando. ...
    • Grab yourself a promotional code. ...
    • Apply the code to your shopping bag. ...
    • Pay and complete your order.
  • About Zalando Zalando, Europe's largest online fashion platform, was founded in 2008 in Berlin. Today, the company employs about 15,000 people and ships approximately 90 million orders per year. Zalando's e-commerce platform runs on a range of AWS services, including Amazon Elastic Compute Cloud (EC2) Spot Instances.
  • Zalando was founded in Germany in 2008. Zalando is Europe's biggest online-only fashion retailer.
  • Overview. Zalando UK has a consumer rating of 2.48 stars from 25 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Zalando UK most frequently mention customer service problems. Zalando UK ranks 284th among Clothing Other sites.
  • All products sold on our website are genuine. We only trade with reputable manufacturers who provide the highest quality of products. We do not sell fake, counterfeit, or replica goods.
  • If you're not happy with your purchase, you can send any unworn* item back to us FREE of charge within 100 days of the delivery date. For more information on how to return your order, please go here.
  • You can return items in their original condition within 31 days after delivery. During this time, the return label is available for you in your account. Here's how to return an item: Log into your account with your user name and password.
  • With our FREE return policy, you have 100 days from the date of delivery to return the item(s). If you'd like an item in a different size, style, or colour for example, simply return your original order for a full refund and place a new order with the different items.
  • To make our range even wider and exciting, we are working with selected Zalando Partner brands. Most Zalando Partner products are sent to you directly by our partners. If you have a combination of Zalando and partner items in your order, these may be shipped to you in separate packages.
  • How do I return my order?
    • Get your return label: With your parcel you've received a Fastway return label, that you can use to return your items for free via one of the Fastway collection points. ...
    • Send it off: Head to your nearest Fastway or An Post office to drop off your return, or have your parcel picked up at home.
  • If you're not satisfied with your purchase, you can return unused items to us within 100 days. Make sure not to remove any labels or stain any items.
  • Apply the code to your shopping bag Back at Zalando, skip the form where you enter your payment details and look for a box labeled “Do you have a voucher”. Paste the code you copied into that box and click the “Redeem” button.
  • Alternatively, you can use the gift voucher during your purchase. Simply enter your voucher code in the checkout before finishing the order and click 'Redeem' .
  • You can! Zalando shipping partners DHL, Hermes, DPD and DHL Express will send you an e-mail confirmation for your parcel. You can use this to set your desired delivery location, such as a parcel shop, or change the delivery day.
  • All orders from Zalando.co.uk can be delivered to an address located in the UK only. We do not offer international shipping.
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