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The description of Xfinity My Account

The hassle-free way to manage your Xfinity account anywhere, anytime – with no call needed. It’s easy and fast to access and personalize your WiFi name and password, check for service outages, troubleshoot or refresh your equipment, view and pay your bill, find out your tech’s arrival time, view your channel lineup and update your account whenever and wherever you want.

• Sign up for paperless billing with EcoBill to receive monthly statements to your email inbox instead of your mailbox

Manage Your Account Information
• View your channel lineup
• View and edit your account information, such as your contact phone number, password and email address
• Look up or change your Xfinity ID
• View information about your internet usage
• View your Comcast Digital Voice number

Setup and Troubleshooting:
• View or personalize your WiFi name and password
• Refresh your X1 TV box and troubleshoot your Xfinity devices
• Check the connection status of your devices and get updates on service outages
• Set up your remote to control all of your entertainment

• Check the status, reschedule or cancel your service appointment
• Find out your tech’s estimated time of arrival

Contact Us
• Request a call back from an Xfinity representative
• Find the nearest Comcast Service Center
• Learn more about 'Do Not Sell My Personal Information' options at

Explanation of Android Permissions:
INTERNET: Enables My Account to connect over the Internet to our servers
ACCESS_NETWORK_STATE: Enables My Account to detect whether or not your device is connected
WRITE_EXTERNAL_STORAGE: Enables My Account to cache data
WRITE_CALENDAR, READ_CALENDAR: Enables My Account to create calendar events for service appointments
READ_GSERVICES, GET_ACCOUNTS: Enables My Account to use Google Maps and related services
READ_PHONE_STATE: Enables My Account to associate your Comcast login with your device so you don’t have to login each time you open the app
C2D_MESSAGE, RECEIVE, and WAKE_LOCK: Enables My Account to support push notifications
CAMERA, VIBRATE: Enables My Account to support credit card scanning
COARSE_LOCATION (Marshmallow Only), ACCESS_WIFI_STATE, CHANGE_WIFI_STATE: Check WiFi strength, manage connectivity and troubleshoot
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  • Category

  • Get it on:

    Go Google Play
  • Requirements:

    Android Varies with device+

Xfinity My Account Varies with device APK for Android Varies with device+

Version Varies with device for Android Varies with device+
Update on 2022-04-22
Installs 10.000.000++
File size 67.264.400 bytes
Permissions view permissions
What's new We've made some improvements to the app to give you an even better experience. If you have any suggestions or experience any issues, please share at We truly appreciate your feedback.


  • To open the Xfinity My Account app, you will need to enter your Xfinity ID (which is your email address, mobile phone number or username) and password. Tap Sign In. After signing in, your home screen will be displayed. The app for Apple devices displays the navigation menu bar on the bottom of the screen.
  • Xfinity My Account App Functions
    • See your bill.
    • Make a payment - specify a payment amount, schedule a date and pay with: Credit/debit card - enter information or use your smartphone to take a snapshot. Bank account.
    • Manage your billing preferences: Store payment methods. Sign up for Paperless Billing or automatic payments.
  • You can download the Xfinity My Account app for free from the App Store or Google Play.
  • Unplug your equipment, wait one minute, and then plug it back in. This method, known as powercycling or rebooting, can fix many connection problems. Make sure your account is up to date on payments by going to the Billing tab in My Account (you may be asked to sign in using your Xfinity ID and password first).
  • The My Account app on Xfinity X1 and Flex lets you see your account info, manage your upcoming appointments, pay your bill and more. Read on to learn more about accessing and using the app.
  • Sign in to Your Comcast Email Account or Voicemail Service
    • Visit and click the Email or Voice. ...
    • Enter your Xfinity ID and password and click Sign In.
    • After signing in, you'll be redirected to Xfinity Connect, your dashboard for Comcast email and voicemail service.
  • You can download the Xfinity My Account app for free from the App Store or Google Play.
  • The Xfinity Mobile app is for everything Xfinity Mobile. It's used for things like setting up data notifications, viewing your account statements, managing account settings, and contacting Xfinity Mobile Specialists.
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