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Package: com.samsung.android.voc

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The description of Download Samsung Members 2.0.57 APK


Samsung Members is designed to help you solve problems you come across while using Samsung Galaxy device.
(Services offered the above vary by different country and region. A list of supported countries and products can be found at the bottom.)

■ Support
- FAQ: Experience fast trouble shooting, Galaxy specialized FAQ provides descriptions of how to resolve problems with direct links to related setting pages.
- Ask questions: User question will be answered within 24 hours during business hours (can be delayed by circumstances.)
- Error report: The more errors have been reported, the better Galaxy will be.
- Device diagnosis: Users can check the hardware status of their devices as well as optimize device performance by cleaning RAM, storage usage with one touch.
- A/S center: help to find a service center location and make reservation for needed customers.

■ Community
- Users can share their opinions or discuss various topics freely in this space.

■ Benefit
- Join membership program to experience various benefits for Galaxy users.

※ Note:
1. Device supported: Android 5.0 and above.
2. This application request network connection (Wi-Fi, 3G/LTE and so on). Additional charges may apply.


※ Access permission
The following access permissions are required for service delivery. For optional access permissions, the default feature of the service is enabled, although not allowed.

[Essential Access Permission]
- none

[Optional Access Permission]
- Telephone: Purpose of calling the service center and checking the device number
- Camera: Purpose of diagnosis of camera function
- Microphone: purpose of diagnosis of recording function
- Location: Purpose of diagnosis of location function
- Storage: Purpose of providing attaching error log and photo file when reporting error

If your system software version is lower than Android 6.0, please update the software to configure App permissions.
Previously allowed permissions can be reset on Apps menu in device settings after software update.

Supported Products
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S8, S8+
S7 : SM-G930S/L/K/W8/X/F/FD, SM-G9300
S7 edge : SM-G935S/L/K/W8/X/F/FD, SM-G9350, SC-02H, SCV33
S6 : SM-G920S/L/K/W8/X/F/FD/FQ/I, SC-05G, SM-G9200, SM-G9208
S6 edge : SM-G925S/L/K/W8/X/F/FQ/I, SM-G9250, 404SC, SC-04G, SCV31
S6 edge+ : SM-G928S/L/K/N0/W8/X/F/C/G, SM-G9287
S5 : SM-G900S/L/K/W8/X/F/FD/FQ/I/H/M/MD, SM-G901F, SC-04F, SCL23
Note7 : SM-N930S/L/K/W8/F/FD, SM-N9300, SCV34, SC-01J
Note5 : SM-N920S/L/K/W8/X/I/C/CD/G, SM-N9200, SM-N9208
Note4 : SM-N910S/L/K/W8/X/F/C/CQ/H/U, SM-N9100
Note edge : SM-N915S/L/K/W8/X/F/FY/G/T, SM-N9150, SC-01G, SCL24
India only : SM-A910F, SM-G570F, SM-G610F, SM-J210F
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  • Category

    TOOLS
  • Get it on:

    Go Google Play com.samsung.android.voc
  • Requirements:

    Android 5.0+

Samsung Members 2.0.57 APK for Android 5.0+

Version 2.0.57 for Android 5.0+
Update on 2017-04-24
Installs 10.000.000++
File size 17.553.996 bytes
Permissions view permissions
What's new * A list of supported countries and products can be found at the bottom.
v2.0.57
- Bug fix for error report feature
v2.0.56
- Bug fix
v2.0.51
- New UX
v1.8.74
- bug fix for diagnoticts on Android 7.0
- bug fix on categories of feedback
v1.8.67
- Improvement of Feedback menu
- Improvement of search feature
- Fix bugs

FAQs

  • What is Samsung Members app used for?
    When you download the Samsung Members app and register your devices, you'll get access to personalized live support, content made specifically for your device, and an entire community of fellow Samsung users at your fingertips. Samsung Members is supported on Galaxy S7 phones and up, and Note5 and up.
  • Can I uninstall Samsung Members app?
    Go to your Android phone settings. Click on 'Apps'. Select the Samsung Members v1 app you want to delete. Click "Uninstall".
  • How do I download Samsung member App?
    Make the most of your experience with Samsung Members. * You can currently only register Samsung products. Download the Samsung Members app now. Click here to go to the download page. Try it now!
  • Why do I need Samsung members?
    Samsung Members is growing community of Galaxy professionals that offer all around support, feedback and analysis. It offers services you need from Galaxy-related tips to troubleshooting in one easy-to-use app, together with access to a wealth of information, tips and the latest product news.
  • Do I need Samsung members?
    Irrespective of whether you own a flagship or an entry-level Galaxy device, you are allowed to enter the community and bask in its glory. The Samsung Members space is still an exclusive space, and you'll need a Samsung account to get into the app.
  • Where do I find Samsung members?

    • 1 Launch the Samsung Members app.
    • 2 Tap “Explore”.
    • 3 Scroll down to view “Community”, “News and tips” and “Benefits”. Community. Share tips, reviews and your own brilliant solutions with other Galaxy users in the Community. It's a peer-led space for people like you. News and tips.
  • How do I install Samsung members?
    Install applications on your device at your own risk. The easiest way to install the APK file you need, is to visit this page on your Galaxy device. Search and find the app you want and check out the APKs information. For example, check if your device runs a compatible Android version.

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