KB손해보험 다이렉트

◼︎ If the app does not install/run

• In the case of Android OS, due to the automatic update function, our app may not run/install while some apps are updated first. In this case, please try the following method.

☞ Connect to Google Play Store → Profile at the top right → Settings → Network & Environment Settings → App Auto Update → Select 'Do not update apps automatically' → Reconnect after exiting Google Play Store → Run KB Insurance Direct App

◼︎ Go to Frequently Asked Questions and FAQs

• If you need help installing/updating apps, authentication/login, etc., please check the details in [Frequently Asked Questions > Use Site] from the link below.
https://me2.kr/txu4e


※ The more you try, the more KB Direct!
Experience car insurance and life health insurance with the easy and convenient KB direct app

◼︎ Direct Insurance Leading Platform KB Direct
• All insurance subscription/management tasks on mobile without visiting 365 days a year
• Easy premium calculation/signup in 3 minutes

◼︎ Easy to use
• Insurance premium can be calculated by mobile phone authentication/credit card authentication/Kakao Pay authentication/KB mobile certificate, etc.
• If you are an e-banking customer member, you can view my contract at any time

◼︎ Visible benefits
• Do not miss the benefits as you can experience events at the time of payment so that you can receive more benefits such as auto insurance and life health insurance.

◼︎ Specialized service
• A service that can automatically fill out scattered insurance or insufficient collateral by diagnosing my insurance
• The only service available only in KB Direct Public transportation discount special offer

◼︎ User Guide

• Hours of use: 24 hours 365 days a year
• Service center :
(Emergency response) ☎ 1544-0114 (24 hours 365 days a year)
(Automobile Insurance) ☎ 1544-8516 (Weekdays 09:00 ~ 18:00)
(Life Insurance) ☎ 1644-6955 (Weekdays 09:00 ~ 18:00)

◼︎ Main Services

• Insurance products:
- Auto insurance (individual, corporate)
- Two-wheeled vehicle insurance
- Living health insurance (driver's insurance, home fire insurance, cancer insurance, indemnity insurance, dental insurance, children's insurance, pet insurance, overseas travel insurance, international student insurance, long-term business traveler insurance, small business comprehensive insurance, one-day car insurance, one-day driver's insurance, Insurance analysis (insurance diagnosis)

• Emergency dispatch: Emergency dispatch reception and reception information

• Contract management/change: insurance contract inquiry and consultation application, premium payment, contract termination application, certificate issuance application, etc.

• Compensation: Automobile compensation application, information on required documents, etc.


◼︎ Supported OS and devices

- Android 6.0 or higher

- Samsung, LG smartphone optimization (tablet not supported)

◼︎ Access rights

[Required access rights]
- Mobile phone: access to phone permission (when using the customer center phone)
- Photo/Media/File: Access when attaching various special documents required
- Camera: Mileage/black box photo registration and various document shooting
- Location information: Check your location in case of emergency (breakdown) dispatch

[Optional access rights]
- Physical activity (health) When using KB walk

* You must allow the required permissions to use the app service.

◼︎ Security

For safe financial transactions of KB Insurance Direct customers, this application cannot be used on a forged or rooted smartphone. (Use after initialization through the manufacturer's A/S center)

(Rooting refers to the state in which the OS of the terminal has been arbitrarily altered by acquiring administrator rights from the smartphone or has been tampered with by malicious code, etc.)