GO-JEK - Ojek Taxi Booking, Delivery and Payment

FAQs

• What is Gojek app?
  Gojek is beyond an app for online transportation, food delivery, logistics, payment, and daily services. Gojek is also an app with a social mission: to improve the welfare and livelihoods of the Indonesian people.
• Is Gojek still operating in Singapore?
  While Gojek retained its name in Singapore during its regional expansion three years ago, it used the names GoViet and Get in Vietnam and Thailand respectively, with apps unique to the two countries. This was reversed last year, when both were rebranded to Gojek, using the same app as in Indonesia.
• Can you pay cash with Gojek?
  What can I use to pay for Gojek rides? We accept most VISA and Mastercard credit/debit cards, DBS! PayLah, as well as cash.
• Is Gojek available in Philippines?
  Gojek operates in Indonesia, Vietnam, Singapore, Thailand, and Philippines (through the acquisition of Coins.ph).
• Is grab or Gojek cheaper?
  In a Reddit post Friday, user u/plane_snake posted a side-by-side comparison of both Grab and Go-Jek's ride-hailing services, and found that the ride on Go-Jek was about four times cheaper than the ride on Grab despite keying in the same pick-up point and destination.
• How does Gojek make money?
  Several businesses sign up with Gojek to enjoy its smooth operation to benefit their sales. In turn, Gojek charges a small commission fee on each successful order that happens through the app. Gojek is a one-stop-shop for its users and provides a convenient solution to a variety of problems.
• How do I retrieve my Gojek receipt?
  If your email address is verified on the Gojek platform, a receipt will be sent to your account automatically after every completed trip. Sometimes this ends up in spam, so make sure to check that too. To get a receipt reissued, tap on Orders > choose the relevant trip > Send receipt.
• How do I change my car on Gojek?
  For the safety of your passengers, ensure that your vehicle plate numbers are correctly reflected on the Gojek Partner app. If you are changing your vehicle, you must submit a vehicle change request to us via the in-app Settings page, using the 'Edit Vehicle' function.
• What services does Gojek offer?
  Gojek is Southeast Asia's leading on-demand, multi-service tech platform providing access to a wide range of services including transport, payments, food delivery, logistics, and many more.
• Can I drive with Gojek on Iphone?
  A: To sign up for a new account as a Gojek driver-partner, please book an appointment at gjk.sg/onboarding. Please make sure to have all your documents ready (gjk.sg/documents). Q: Is there a minimum iOS I must have before I can download the app? Yes, the minimum supported version is iOS 13.0.
• How do you use go pay?
  How does it work
  

  • Create a GoPay account. It takes 5 minutes to create a GoPay account and it's free. ...
  • Top up your account. You can top up aour account with a bank transfer, GoKupon or you can send Premium SMS.
  • Shop with a few clicks.
• Is Gojek a good company?
  Glassdoor Ratings of Grab and GoJek Grab has an average Glassdoor rating of 3.9 based on 1493 ratings. GoJek's average is 4.3, based on 540 ratings, making it the clear winner here.
• Is Gojek Indian?
  Gojek has more than 3,000 employees, including 210 engineers in its three Jakarta-based headquarters, a data science office in Singapore, and an engineering facility in India.