Call History : Any Number Call Detail

Whether you’re a small business owner or run a big corporation, you might’ve experienced this moment of panic: you received a call, didn't have time to take a complete message, and forgot the person’s name and phone number.

We know why we needed to do something about that phone call, but we don’t have all the information to follow up on it. And if you work in customer support and are taking hundreds of these calls every day, well, you can imagine how chaotic this can get.

That’s why many business phone solutions today have call logs that keep a complete record of incoming and outgoing business calls. On a basic level, these logs usually include the name of the caller, the extension dialed, and the date, time, and duration of the call. It used to be that call logging involved just noting down when a call was made—you logged it, that was it. Now though, you can get a little more sophisticated.

Call logs give your business really valuable information, even though they don’t record the content of the call itself. Think of phone call logs as a supercharged version of caller ID. Imagine all of the sudden, your iPhone or business phone app stopped logging your incoming and outgoing calls. You’d never answer your phone or call anyone back. Ever. Again.


What are the benefits?

- Call logs help keep your contact list up to date
- It makes it easier to filter your search
- It helps you analyze critical data
- Call logs can reveal patterns around productivity
- It lets you make important information easily accessible

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